Last Updated: 11-05- 2026

1. Overview

Moduline Engineering Consultancy L.L.C S.O.C (“Moduline,” “we,” “our,” or “us”) is committed to protecting the privacy and personal data of every individual who interacts with our firm. This Privacy Policy explains how we collect, use, store, and protect information obtained through our website moduline.ae and through the delivery of our engineering consultancy services.

We provide integrated engineering solutions across the UAE, including Engineering & Design Consultancy, Design & Authority Approval, Supervision & Site Support, Special Structural Services, and Interior Design. In the course of delivering these services and operating this website, we process personal data responsibly and in accordance with applicable UAE data protection laws, including Federal Decree-Law No. 45 of 2021 on Personal Data Protection.

By accessing our website or engaging our services, you acknowledge that you have read and understood this Privacy Policy. If you have any concerns, please contact us before proceeding.

2. Information We Collect

We collect information in two primary ways: information you provide directly to us, and information collected automatically when you use our website.

Information you provide directly:

  • Name, job title, and company name when submitting enquiries or requesting a quote
  • Email address and phone number for communication purposes
  • Project details, drawings, and technical documents shared during the course of an engagement
  • Payment and invoicing information when required for project contracts
  • Messages or feedback submitted via our contact form
  • Newsletter subscription preferences submitted through our website

Information collected automatically:

  • IP address, browser type, and device information
  • Pages visited, time on site, and navigation patterns via analytics tools
  • Referring URLs and search terms that led you to our website
  • Cookie data as described in Section 5 below

We do not collect sensitive personal data (such as health, biometric, or financial data) unless strictly necessary for a specific project scope and with your explicit consent.

3. How We Use Your Information

We use the information we collect for the following purposes:

  • Service delivery: To provide our full range of engineering consultancy services, including project design, coordination, authority approvals, and site supervision
  • Communication: To respond to enquiries, send project updates, and provide technical support related to your engagement with us
  • Quoting and contracting: To prepare fee proposals, service agreements, and formal project documentation
  • Research and development: To improve our technical capabilities and the quality of our published engineering research
  • Legal compliance: To comply with applicable UAE laws, authority regulations, and contractual obligations
  • Website improvement: To analyse usage patterns and enhance the user experience on moduline.ae
  • Marketing: To send newsletters or service updates, but only where you have opted in and with the ability to opt out at any time

We will not use your personal data for purposes that are incompatible with those stated above without notifying you and, where required, obtaining your consent.

4. Data Sharing

We do not sell, rent, or trade your personal information. We may share your data only in the following limited circumstances:

  • Partner firms: With our registered engineering and contracting partners when co-delivering project services, bound by equivalent confidentiality obligations
  • Government authorities: With relevant UAE municipalities, DM, DLD, DEWA, Trakhees, or other authorities as required for authority approvals and permit processes
  • Service providers: With trusted third-party platforms (such as cloud hosting, accounting software, or communication tools) that process data on our behalf under strict data processing agreements
  • Legal requirements: Where disclosure is required by law, court order, or regulatory authority in the UAE

All third parties who receive your data are required to handle it securely and in accordance with applicable data protection obligations.

5. Cookies & Tracking Technologies

Our website uses cookies and similar tracking technologies to improve your browsing experience and to understand how visitors interact with our content.

Types of cookies we use:

  • Essential cookies: Required for basic website functionality, including navigation and form submissions on pages such as our Contact page
  • Analytics cookies: Used to collect anonymous data on how visitors use the website (e.g., Google Analytics) to help us improve content and performance
  • Preference cookies: Remember your settings and preferences for a better experience on return visits
  • Marketing cookies: Used to deliver relevant advertisements or track campaign effectiveness, only where permitted by your consent settings

You can manage or disable cookies at any time through your browser settings. Please note that disabling certain cookies may affect website functionality.

6. Data Retention

We retain personal data for as long as necessary to fulfil the purposes for which it was collected, including:

  • Active clients: For the duration of the project engagement plus a minimum retention period of 7 years, as required under UAE commercial and professional regulations
  • Enquiries and proposals: Up to 2 years from the date of last contact if no project engagement followed
  • Newsletter subscribers: Until you unsubscribe, after which data is deleted within 30 days
  • Website analytics: Aggregated and anonymised data may be retained indefinitely; identifiable data is deleted within 26 months

We review our data retention practices regularly and securely delete data that is no longer necessary.

7. Your Rights

Under applicable UAE data protection law, you have the following rights with respect to your personal data:

  • Right of access: Request a copy of the personal data we hold about you
  • Right to rectification: Request correction of inaccurate or incomplete data
  • Right to erasure: Request deletion of your personal data, subject to applicable legal retention requirements
  • Right to object: Object to processing of your personal data for marketing purposes at any time
  • Right to restrict processing: Request that we limit how we use your data in certain circumstances
  • Right to data portability: Receive your data in a structured, commonly-used format where technically feasible

To exercise any of these rights, please contact us directly. We will respond to all valid requests within 30 days.

8. Data Security

Moduline Engineering Consultancy implements appropriate technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:

  • HTTPS encryption for all data transmitted through our website
  • Access controls limiting data access to authorised personnel only
  • Secure storage systems for project documents and client correspondence
  • Regular security reviews of our digital infrastructure

While we take every reasonable precaution, no method of data transmission over the internet is 100% secure. We encourage you to use our official communication channels for all project-related data. Our commitment to security is part of our broader quality and professional standards that define how we operate as an engineering consultancy.

9. Third-Party Links

Our website may contain links to external websites, including government portals, authority websites, and partner platforms. We are not responsible for the privacy practices or content of those third-party sites. Links to our project portfolio may reference client-approved public references and do not disclose confidential project information without consent.

Our social media pages on Instagram and LinkedIn are governed by the privacy policies of those respective platforms. For professional enquiries, we recommend using our Contact page directly.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or applicable laws. When we make material changes, we will update the “Last Updated” date at the top of this page.

If you continue to use our website or engage our engineering services after changes are posted, you are deemed to have accepted the updated policy.

11. Contact Us

For any questions, concerns, or requests relating to this Privacy Policy or the personal data we hold about you, please reach out to our team:

Moduline Engineering Consultancy L.L.C S.O.C

We will respond to all privacy-related requests within 30 business days.